Non-urgent advice: Patient Information
Our phone lines open at 8am Mon-Fri.
Pre-Bookable appointments can be made for up to 2 weeks in advance for the Doctor and up to 4 weeks in advance for our Practice Nurse and Health Care Assistant.
Non-urgent advice: Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. The telephone lines are open at the surgery from 8am for cancellations. You will also then be able to re-book your appointment at a time that is convenient to you.
If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
Extended Access
From 1st November we will be working with some of our local practices to offer additional later appointments, as well as weekend appointments.
The local practices comprise the following:- Oakwood, Bull Farm, Meden Vale, Pleasley, Sandy Lane and Warsop Surgeries.
Appointments are available every week day up to 8pm in our local area the surgery dates are as below:-
Monday – Warsop Medical Practice, Meden Vale.
Tuesday – Sandy Lane Surgery, Mansfield.
Wednesday – Riverbank Medical Practice, Warsop.
Thursday – Pleasley Surgery, Pleasley
Friday – Oakwood Surgery, Mansfield Woodhouse.
Appointments will also be available on Saturday mornings (by rota) in our local area, so not always here at Pleasley Surgery. These appointments are for non-emergencies and pre-bookable only.
Patients are also able to access a Sunday service at Rosemary Street Health Centre between the hours of 09:00 – 13:00.
To request a Sunday appt please contact a member of reception.
Home Visits
The doctor will visit a patient at home only if they are too poorly / housebound and are physically unable to attend the surgery. If you do need to request a GP visit, please telephone the surgery before 10:00am wherever possible.